Sr. Manager, Customer Relationship Manager
Directing technical solution deliveries for Legal, Global Investigations, and Security, Ethics, and Compliance areas, with fixed development capacity and budget. Led a team of Program Managers and up to 40 IT professionals in a matrix environment.
▪ Delivered Global Travel Centralization project to outsource Walmart’s global Travel department, with anticipated $20M annual payback.
▪ Led key initiative to reduce IT maintenance cost by $1,000,000 annually.
▪ Delivered Regulatory Visits and Audit Management GRC initiatives for Global Compliance.