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Brent Bennett

Brent Bennett

Netflix CSR

24-7 Intouch

Lexington, NE

Before I started freelancing, I had a pretty boring life. I was always interested in creative arts. I was working on several stories, games, and blogging. My jobs were pretty standard, and I'm still working at a call center troubleshooting a certain streaming service that I feel I'm in no place to mention. But, my life has re...


24-7 Intouch

Netflix CSR

Use internal database to resolve Netflix streaming issues.
Answer phone calls in a polite and customized manner.
Walk customers through steps to give then the right resolution.
Use internal database to fix any billing issues.
Implement coachings to give customers an amazing Netflix experience.
Take customer feedback when applicable.

Career medium 03

Japanese on a Dime


I write the blog posts for Japanese on a Dime to help people learn Japanese or any language as painlessly as possible. It's a labor of love.

Career medium 01

How to Graciously Say No to Anyone

“ …saying “no” gets easier with practice and repetition. And having the right script—a starting point, so you’re not starting at a blank screen—can make all the difference. Here’s a universal...

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Head Photo Technician

Greeted customers
Resolved customer issues
Cleaned the store
Ran cash register
Stocked items

Career medium 04