The Home Depot
Tool Rental Department Supervisor
February 2012 — December 2012
Completed department employee scheduling, and performance evaluations.
Resolved customer issues and complaints.
Responsible for price modifications improve customer satisfaction.
Attend weekly operational meetings to enhance store sales and performance.
Created and Oversaw a monthly department tool rental budget.
Coordinate shipping on customer orders.
Performed troubleshooting diagnostics on tool and small engine equipment.
Serviced and repaired small engine equipment as well as gas powered/electrical power tools.