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Boyd Tiffin

Boyd Tiffin

Business Systems Consultant

Wells Fargo Home Mortgage

Business Systems Consultant at Wells Fargo Home Mortgage

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Wells Fargo Home Mortgage

Business Systems Consultant

Release Manager for the Home Preservation group within Servicing.

The Sparks Solution

Lead Web Developer / Mobile Developer

TBD

Greater Des Moines Sports Club

President / Co-Founder

Co-Founder of the Iowa Energy Fan Club, creating events to bring players and fans together to promote the Iowa Energy basketball franchise in Des Moines, Iowa.

Career medium 05

Wells Fargo

Systems QA Analyst

Testing Capital Markets processes, developing Sharepoint site for our group and working on developing scripts in Quality Center. Working on the Testing Improvements Inititive that encompasses all testing areas of Wells Fargo.

Career

Aviva Life Insurance

Quality Assurance Lead

Model Office
*Development and execution of test plans and test scripts utilizing Quality Center
*Developed and maintained a consistent test methodology
*Managed daily activities for 2 - 4 testers
*Trained and mentored testers and other QA Leads
*Coordinate all testing activities on a project
*Performed ambiguity reviews of business requirements and functional specification documents
*Used knowledge of applications to provide technical assistance in identifying, evaluating and resolving complex test problems
*Participated in planning and directing quality assurance schedules and assignments
*Monitored project status
*Logged, tracked and verified resolution of software and specification defects
*Documented all phases of QA process
*Researched new QA products and industry methodologies and provide inputs in the development of new concepts, techniques and standards
*Designed and distributed training materials as needed
*Team Captain for Aviva Customer Cup (global process improvement project)

Career medium 06
Career
Career medium 02

Wells Fargo Home Mortgage

Mortgage Loan Sales Capital Markets

Perform complex analysis and/or modeling that maximize profits and/or asset growth and minimize credit and/or operating losses and other risk exposures
*Provide analytical support on retail credit, operating losses and other product strategies to ensure company goals are met
*Segment and monitor various credit, deposit and other product groups, vintages, concentration limits, etc.
*Develop and present recommendations to management based on industry trends
*Monitor and benchmark growth, mix, delinquency, losses and overall profitability and performance
*Coordinate the production of monthly, quarterly, and annual performance reports for senior management
*Review and analyze trends in current population distributions and recommend strategies
*Identify new project risks to Capital Markets
*Mitigate software project risks through creation of requirements
*Approve master test plan for software projects
*Create mortgage loan scenarios for testing
*Identify, log and track defects in ClearQuest defect management tool
*Coordinate resolution of defects with developers
*Monitor defect status throughout testing window
*Report project testing status to management
*Develop and maintain multiple Access databases with testing data

Career

Wells Fargo Home Mortgage

QA Release Lead

Started as a QA Lead and worked my way up to managing the QA team at the release level, managed workload for 10 other leads, facilitated release defect calls and touchbase meetings daily, updated senior management daily with top issues.

Career medium 03
Career
Career medium 05

Wells Fargo Services

Systems Quality Assurance Analyst 4

Mortgage Releases HCFTG-QA
*Create and distribute meeting agenda and reports for daily defect status call
*Moderate and facilitate daily defect status call
*Host topic calls for issues identified during daily defect status call
*Update ClearQuest queries for reporting defects status
*Coordinate QA Leads' updates to MADC and PlanView
*Coach QA Leads on test plan creation and execution
*Follow up on incident resolution to ensure completed in timely manner
*Coordinate all testing activities on multiple projects during a release
*Facilitate use of Scenario Builder by clients
*Report project status to senior management
*Escalate issues as needed to senior management
*Resolve conflict within project team
*Resource for project teams and QA Leads regarding testing methodology and processes

Career

Modis

Quality Assurance Lead

Mortgage Releases HCFTG-QA
*Created and conducted quality assurance reviews
*Development and execution of test plans and test scripts
*Established and maintained a consistent test methodology with clients
*Resolved questions during the testing process
*Coordinate all testing activities on a project
*Analyzed, tested and certified application-specific software
*Performed ambiguity reviews of business requirements and functional specification documents
*Used knowledge of applications to provide technical assistance in identifying, evaluating and resolving complex test problems
*Participated in planning and directing quality assurance schedules and assignments
*Monitored project status in comparison to cost/time projections
*Logged, tracked and verified resolution of software and specification defects
*Documented all phases of QA process
*Researched new products and industry methodologies and provide inputs in the development of new concepts, techniques and standards
*Designed and distributed training materials as needed

Career medium 06
Career
Career medium 05

Modis

Business Systems Consultant

*Project administration and coordination
*Data gathering and analysis
*Liaison between client area and technical organization
*Planned, conducted and directed the data analysis of moderately complex to complex business problems to be solved with automated systems
*Coordinated the conversion of access databases to be compatible with corporate wide upgrade to Windows XP
*Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
*Provided training, resolve questions, assess user needs, and recommend changes
*Prepared specifications for system changes and/or systems testing
*Developed, reviewed and edited project documentation including planning, design, strategy and implementation documents for leadership and end users
*Designed training documentation for different groups that attended training
*Developed and trained developers and business unit leads onsite
*Identified and resolve vendor issues

Career

USPS

Project Manager

*Managed statewide upgrade of 1200 computers from Windows 95 to XP
*Lead business and implementation plan development
*Identified risks and resolutions
*Coordinated change control
*Project follow-up and closure
*Developed and authorized policies and procedures for inventory tracking, purchasing, receiving, implementation and installation
*Migration of data from old computer to the new computer
*Designed website for the project to enable real-time status updates for management
*First line of troubleshooting for server issues including SMS, RIS, ISS Daemon Service, IIS and Cisco switches
*Coordinated the conversion from Lotus CCMail to Outlook Exchange 5.5
*Troubleshoot project problems and issues
*Coordinated with the LAN team in addressing end user issues and maintaining Novell and NT server environment

Career medium 01
Career
Career medium 03

Modis

Business Systems Consultant

*Developed project plan for QA scheduling of applications
*Coordinated with business unit contacts for customer testing
*Prepared project status reports and conducted meetings for leadership
*Coordinated definition of project requirements with business analysts and customers
*Monitored project progress and deliverable schedule
*Coordinated QA application for XP operability
*Developed and executed detailed quality assurance plans
*Installed Windows XP, Office XP and setup for different users
*Re-imaged computers between testing applications
*Integrated UNIX box for proprietary company software
*Troubleshoot end user migration related questions

Manager of Retail Sales and Operations Strauss Safe and Lock; Managed project planning, implementation, change control and wrap up for large client installations
*Team leader for corporate sales team generating 50% of total annual sales
*Resolved customer and vendor issues elevated to leadership level
*Managed cross-functional teams
*Performed needs analysis
*Provided technical training to clients
*Motivated sales staff to meet corporate goals and initiatives
*Developed and implemented policies and procedures
*Built, installed and maintained network infrastructure
*Designed back-up solution to meet company goals and needs
*Implemented Microsoft Office 2000 company wide
*Authored internal user documents for Microsoft Office use

Career

Keystone Lock

Business Manager

*Managed daily operations
*Coordinated client communication, product acquisition, installation scheduling and client follow-up
*Identified, evaluated and resolved project issues
*Scheduled and dispatched daily client orders
*Network Administrator for internal systems

Career medium 02
Career

Full Sail University

Bachelor of Science (B.S.), Mobile Development

Johnston High School