February 2014 — Present
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Sales Specialist at Bose Corporation
Ensure the smooth flow of operations for technical support for hundreds of customers per day, and provide world-renowned service and expert advice to protect and enforce brand standards.
Responsible for floor operations and ensuring rapport is built with each individual customer and their needs are met upon leaving the store.
Was responsible for overseeing shift efficiency, performing various managerial duties, and making sure operations on the floor and in the back office were run smoothly.