Days Inn, Klamath Falls, OR
September 2013 — Present
Oversee day-to-day operations of a 108 room property.
Manage, train, and lead 21 employees, providing guidance to improve teamwork and overall workmanship.
Review and maintain property accounts, including accounts receivable which clears upwards of 1,000 credit card, cash, and direct bill transactions averaging $20,000 per week.
Create and manage schedules for all employees, adhering to current employment laws and owner-defined objectives minimizing schedule conflicts and deviations.
Perform public relations and property recognition in the local community, improving the image of the property and value added to the local community.
Strategize sales and marketing policies and objectives with director of sales to increase returning business to those frequenting the Klamath Falls Basin area.
Improve awareness of hospitality industry, both locally and nationally.
Ensure compliance with corporate, franchise, and government regulations
Maintain profitability through monitoring of sales, cost controls, and adherence to cash management and financial control guidelines.