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Bernardo Claros

Bernardo Claros


Lowe's Home Improvement

Assistant Store Manager

Career medium 05

Lowes Home Improvement

Area Loss Prevention Manager

Overall responsibility for a $70 million 2 districts with 17 stores covering Houston Market. Lead a team of 9 Loss Prevention Managers and 9 Loss Prevention Specialists.

~ Lowest damage percent-to-sales across entire Region
~ Beat inventory shrink plan by 13 basis points and improved from from previous year (07) by 21 basis points
~ Recovery Without Detention-Program reduced shrink by $606,000; #1 in the Region with both districts
~ Apprehensions up 42%'in both districts over 2007, placing Region in top 5 for company
~ Both Districts currently achieving both frequency and severity rate budgets
~ General liability and workers comp reduced year over year
~ Selected to represent to translate competency tests from English to Spanish for Mexico Market
~ Developed/implemented all Loss Prevention, Safety & Hazardous material programs across Districts
~ Track record of consistent overachievement of goals, resulting in two promotions in 4 years
~ Developed 3 Loss Prevention Specialists to Loss Prevention Manager Positions and 1 Loss Prevention Manager to Area Loss Prevention Manager


Lowes Home Improvement

Area Loss Prevention Manager

Responsible for assisting Lowes Companies Inc. in being "low cost operator" in the home improvement industry across 8 stores with an average store volume of $40 million. Accountable for leadership and development of 6 Loss Prevention Managers and 3 LP Specialists.

~ #1 in the Region and Division on Shrink Performance
~ Beat Combined Frequency and Severity Accident rates, placing 2nd in the Region
~ Beat Internal investigation close out ratio by 25% from Previous Year
~ Able to conduct several Internal interviews in Spanish
~ Successfully managed Outside Security Services for Several Locations across the District
~ Opened up 3 New Stores successfully with all 3 achieving shrink plan within the 1st year
~ Developed Additional focuses for the Company to Manage Nursery Shrink

Career medium 05

Sam Houston State University

Bachelor Degree, Criminal Justice