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Berenice Marie

Berenice Marie

Toronto, Ontario

A motivated and compellingly persuasive person who loves helping other, with an excellent communication and organizational skills along with strong ethics aimed at projecting a positive company image. I am looking for a suitable position in Toronto (Canada) with a company that has a unique spirit and which not only b...

Education medium 04

York University

Bachelor of Science Biology, Biology

Having majored in biology, I have developed both communication and prioritizing skills given the fast-paced nature in school laboratories. Also data collection, information verification and the ability to note inconsistencies have been my daily routine all along my academic career. I am reliable and organized, work well in teams and very enthusiastic to learn.


United World College of The Atlantic

International Baccalaureate Bilingual Diploma

Career medium 04

Myca Health Inc.


• Supported senior executives with client relationship management by conducting web-based training of the firm’s medical technology and keeping clients’ confidential data. Specifically, addressed client needs and optimized the firm’s online health products to ensure ease of use and satisfaction of client needs.
• Served as a point of contact for the firm’s diverse clientele. Monitored, assessed, inspected, and responded to client disputes to avoid chargebacks.
• Collaborated with other customer support agents to find best practice by reviewing procedures and training new employees.
• Attended to firm’s telephone and electronic cases at a rate of 613 cases a month, above the firm’s customer support average of 500 cases per month.


Ungana Scholars Project


• Organized talk shows and other presentations promoting the Project within North America.
• Coordinated fundraising activities hence obtaining tuition funds for 25 students in the 2013 scholarship program.
• Initiated project programs and generally supervised ongoing programs for successful implementations

Career medium 05
Career medium 01

St. Lawrence River Institute of Environmental Sciences


• Performed aquatic sampling and studies of St. Lawrence River to assess ecosystem changes due to discharge from nearby plants.
• Tested water quality and toxicity levels on Lafleche Environmental Inc.’s Landfill leachate treatments.
• Analyzed and presented practical recommendations to the firm.


Middlebury Shelter Home


• Provided companionship to seniors by organizing fun activities and special dinners.
• Organized fundraising activities to finance the special events.

Career medium 05