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Benjamin Wilkins

Benjamin Wilkins

Assistant General Manager - Quality Inn

Aimbridge Hospitality

Charlottesville, Virginia Area

Assistant General Manager-Quality Inn Harrisonburg VA at Aimbridge Hospitality

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Aimbridge Hospitality

Assistant General Manager - Quality Inn

 Guest Service; resolving guest issues; responding to feedback in Medallia and TripAdvisor
 Sales & Marketing to generate new revenue, including leads follow-up and creating promotional flyers
 Scheduling Housekeeping and Front Desk staff
 Responsible for ordering all necessary items for Front Desk, Housekeeping & Pantry
 Cash Handling & Bank Deposits
 Accounts Payable & Accounts Receivable
 Primary Guest Service & Audit Trainer