Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Behnaz Malamiry

Behnaz Malamiry

Supervisor

Kinki Lounge and Kitchen

Ottawa, Canada Area, ca

Newly minted University of Ottawa almuna.

Message
MENU ☰

Kinki Lounge and Kitchen

Supervisor

- Awarded promotion from entry-level position to supervisor after only 3 months; earned managerial responsibilities 2 months later
- Managed team of up to 14 staff per shift; granted key-holder access to open and close entire restaurant
- Set personal sales goals and achieved an increase of 25% by studying and applying sales strategies
- Managed average net sales of approximately $20,000 per week and up to $30,000
- Minimized high staff turnover rate by mediating grievances through work as liaison to upper management
- Ensured efficacy by delegating staff workload by individual strengths during demanding shifts; provided training on individual weaknesses during quieter periods
- Prioritized and balanced multiple simultaneous responsibilities including greeting/serving guests, maintaining professional atmosphere, managing staff and coordinating food and beverage deliveries
- Relationship management: built loyalty with customers to increase number of “regulars”
- Conflict management: mitigated internal staff conflict and maintained staff morale during demanding shifts