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Bailey Sprout

Bailey Sprout

Training and Documentation Specialist (Co-op)

Manulife

Kitchener, Canada Area, ca

Think authentic, straightforward, and cool. Pique their interest and keep it super succinct.

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Manulife

Training and Documentation Specialist (Co-op)

- Assist in delivering and facilitating new hire training program by presenting training both in-person and by video conference
- Identify and complete improvement opportunity projects for training and processes to enhance customer service and improve quality
- Develop tools to assess training effectiveness, and utilize results to improve training material quality
- Update and maintain training documentation in line with field policies and procedures
- Participant in Manulife Brand Advocacy program

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