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Bahareh Pineiro

Bahareh Pineiro

Business Analyst

Sonim Technologies

San Francisco Bay Area

In a age where technology surrounds us daily, it is important to have the perfect combination of intelligence, sophistication, drive, and attitude to stand out above the rest. I believe in making huge strides towards a successful future for myself and for generations to come. Keeping on top of what is new and generating oppo...

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Sonim Technologies

Business Analyst

Manage the AT&T account from first stages of the demo process, contract negotiations, to final implementation stages and after sales support

Created “Sales Dashboard” and reporting tool for all of sales managers region wide

Oversee, manage and continue to maintain all forecasting, trends, ordering/inventory, sell through data for all carriers including AT&T, SaskTel, Sprint, ACG, etc.
Calculate projection numbers per week, quarter, and annual percentages to report to executive board weekly

Customized and created training specifically for Republic Services (Waste Management) account after contract was signed. (over 1 million dollar deployment project)

Conduct weekly training for all staff, end user customers and third party vendors on phone interface and RPS (Rugged Performance Standards)

Interview candidates and train new hires

Assist and develop “Weekend Warrior” for the marketing dept. (ask for details)

Manage technical post sales EMR (emergency maintenance releases) for client services and customer service

Flash SD cards for MR (maintenance release) and tested all phones for QA

Place orders in Net Suite application, track international orders, work with customs to ensure timely release of shipments

Evaluate trends to analyze risk management in our projects and contracts

Manage a “Lead Generation” position to help schedule executive staff with potential clients for a F2F meeting

Created templates and scripts for customer service to utilize for phone leads (call center)

Created instructional templates to publish to all AT&T customers for the EMR rollouts (tutorial and webinar)
Implemented and created DEMO templates for all of sales and channels throughout the company

Implemented Sales Force (CRM) tool for Sonim and constructed the tool to fit each department,

Created reporting and dashboards to project numbers for executive review

Career medium 01
Career

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Client Services Program Manager

Career medium 05
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Career medium 04
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