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Avon M.Ed

Avon M.Ed

Senior Staff Assistant

Carolinas HealthCare System

Charlotte, North Carolina Area, us

Levine Cancer Institute: Administrator; Educator

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Carolinas HealthCare System

Senior Staff Assistant

Carolinas HealthCare System

Patient Care Coordinator

Support 3 physicians; schedule appointments, maintain medical records, file, manage all phone calls, communicate with patients and outside physicians, receive & stock physical inventory:

 Partner with physicians, leadership team and various support departments to create practice environment and operations to drive progress and achieve goals that align with quality of patient care
 Lead team in daily meetings to establish and measure departmental goals
 Respond to and initiate inquiries (questions regarding specialty referrals, administration, information systems, physician schedules)
 Provide primary support to leadership and assists in managing a variety of projects
 Obtain authorization through various insurance companies for patient procedures and prescription approval. Use discretion and research to make judgements based on diagnosis and insurance guidelines to authorize approvals