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Astrid Rivas

Astrid Rivas

Customer Service Representative

Alorica

El paso, TX

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Alorica

Full Time Customer Service Rep

Receiving about 80 inbound calls daily dealing with international services that are provided for customers cell phones while traveling. Will also handle billing, adding features and plans for customers and providing technical support.

Career medium 02
Career
Career medium 05

GC Services

Full Time Customer Service Rep

Received 100 inbound calls daily for an electric company located in Florida. Consumers would call in with concerns about activating their services, inquiring on their account, handled power outages and billing.

Career

Aeropostel

Seasonal Sales Associate

Customer service sales, restocking, greeting customers at entrance, arranging clothing and accessories.

Career medium 05

BRS

Part Time Customer Service Rep

Made outbound calls to survey customers in their satisfaction of various products purchased or gathering opinions regarding politics. Handled around 50 calls daily with customers throughout the country.

Career

EPCC

Music

1 year completed

Hanks High School

High School Diploma