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Ashley Hubbell

Ashley Hubbell

Burbank, CA

Customer Service Professional

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Walmart

Customer Service Associate

Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Trained and held responsible for processing government forms and anti-money laundering/anti-fraud documentation. Used POS computer terminals to enter, access or retrieve data, as well as process returns and money services.

Career medium 01
Career

LensCrafters

Eyewear Consultant

Piercing Pagoda

Key Holder/Assistant Manager

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Inventory stock and reorder when inventory drops to a specified level. Instruct staff on how to handle difficult and complicated sales. Hire, train, and evaluate personnel in sales and marketing. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Plan and prepare work schedules and keep records of employees' work schedules and time stamps. Follow and coordinate advertising
campaigns and sales promotions, and prepare merchandise displays and advertising copy sent from corporate office.

Career medium 05
Career
Career medium 01

Footaction

Cashier/Sales Associate

Greet customers and determine what each customer wants or needs. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Describe merchandise and explain use, operation, and care of merchandise to customers. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Career

Aeropostale

Cashier/Sales Associate

Greet customers entering store with current promotions, and express gratitude when exiting. Receive payment by cash, check, credit cards, or automatic debits. Issue receipts, refunds, credits, change, and apply available promo codes or discounts to customer transactions. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Maintain clean and orderly checkout areas.

Career medium 02
Career

MiraCosta College

Certification program in progress, Administrative Medical Office Specialist

Online program through ed2go