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Armindo Araújo

Armindo Araújo

Financial Business Development, Project Manager, BPO


Porto Area, Portugal, pt

I'm a Simplicity Expert and strategic advisor. My mission is to improve processes, making them cost/efficient. In the way, I do it focused on winning satisfied customers, making money and having fun. I'm a consistent deliver, always seeking to renew the satisfaction of a mission accomplished. I do it believing in the virtues ...


Instituto Superior de Administração e Gestão

Business Management

Learning every day
I'll do this until I die

Education medium 05


Financial Business Development, Project Manager, BPO

Strategic & Tactical Consultant & Advisor
Business Development Manager
Business Process Outsourcing Manager
Continuous Improvement & Operational Excellence Manager
Product & Project Manager

[2015 - …] PT's Buying Process Transformation Project. Sponsored and directly reporting to the CFO, delivering a strategy and an operating plan to completely reengineer S2P macro process, giving the Board a better control and visibility on costs. 25% FTE’s reduction, directly affected to the process, in less than 2 years.
[2013 - 2014] Operational Excellence - Directly reporting to the Board the team was responsible for reengineering Accounts Receivable, Credit and Collections, in Brazilian Telecom Company Oi. Some B$ predicted following 5 years, M$ achieved straight away during project’s development.
[2010 - 2014] BPO & Business Development Manager.Prospect, ITT responses, Draw and implement new commercial products and customized solutions for both national and international markets/clients, to generate business growth. More than 4B in commercial contracts with new clients till 2020.
[2010 - 2014] Continuous Improvement Manager, covering both Source-to-Pay & Order-to-Cash processes, assuring the implementation of Business Process Automation & Innovation. 10-12% ave. year quality/efficiency improvement and/or cost reduction.
[2003 - 2008] Product Manager, Implementation of PO invoices. 50% of with PO (200.000 PO invoices/year), 70% automatic.
[2003 - 2015] Planning and Managem/ Control - Key responsible Hackett Group Advisory Program, for GBS, Shared Services & Finance processes, Acting across all levels of the Organization,, sharing vision and implementing strategic transformations to achieve the World Class Top Performer Certification.
[2003 - ... ] Consulting - IT Consultant in projects and solutions like SAP, OCR, Workflow; Web-Portals, Self-billing invoices and other Self-Service Solutions.

International projects: - Brazil - UK - Greece - France - India


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