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Arjun Sharma

Arjun Sharma

Manager Operations

Kate Spade New York

Dubai, Dubai

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Kate Spade New York

Manager Operations

• Developed training and induction module comprising of brand induction, Product information, Retail Operation processes, planning and strategizing tools, system training and customer service.
• Recruiting retail staff that resonate brand image. Responsible for training and induction of all new staff members and aligning them to the organizational goals.
• Consistently meeting budgeted targets and plan Quarterly forecasts on top line and bottom line achievements. Monitoring and controlling sell-thrus across categories and KPI’s at each store.
• Enhancing Customer experience and monitoring repeat buyers. Monitoring service standards through mystery shopping audits.
• Grow the team into individual business managers, by empowering them to manage their stores, while equipping them with necessary skills and information also conducting various relevant training programs.
• Responsible for inventory and stock management
• Handling report making on a managerial level, introduced new reporting techniques readily accepted by higher management
• Responsible for efficient team building, assessing the team on a regular basis on performance and leadership skills.
• Partly handling promotional events for the brand.
• Effectively handling regular one – to – one session with team members to ensure team unity, and address any issues of the team members thereby ensuring positivity.

Career medium 06
Career
Career medium 02

LK Bennett

Manager Operations

• Responsible for in-store training, to ensure luxury experience by enhancing brand and product knowledge for all staff across stores.
• Drove strategic and tactical initiatives for enhancing store sales by building a close relationship with VIP customers.
• Responsible for achieving topline numbers and developing the stores to perform at their optimum best.
• Align business priorities, store metrics, measurements, rewards and incentives, policy and practices, and training programs to ensure execution against opportunities and priorities.
• Identify and implement best practices to improve operational effectiveness and efficiency across multiple concepts.
• Handling report making on a managerial level, introduced new reporting techniques readily accepted by higher management.
• Motivating and inspiring team to achieve targets.
• Establish integrated scorecard by employee and store. Ensure reporting and accountability systems are in place to measure and improve results. Establish process for analysis of results (KPI’S) and continual process improvement.
• Streamlining systems and processes for an efficient functioning of day to day operations.

Career

Quiksilver

Manager Operations

Operations:

• Managing and motivating the team to increase sales and ensure efficiency.
• Efficiently supervise employees and operations of the store.
• Managing stock levels and making key decisions about stock control
• Analyzing sales figures and forecasting future sales volumes to maximize profits
• Analyzing and interpreting trends to facilitate planning
• Dealing with staffing issues like interviewing potential staff, conducting appraisals and performance reviews, organizing training activities
• Organizing special promotions and events
• Ensuring standard of quality and proper customer service
• Initiating changes to improve the business, like revising opening hours to ensure the store can compete effectively in the market








Visual Merchandising:

• Used artistic visual presentation to create a store image and depict a certain kind of lifestyle that attracts customers to the boutique.
• Sprucing up window areas and in-store displays, as well as the planning and executing of promotional strategies.
• Constantly conceptualize new and fresh store design ideas.
• Maintain an organized, visually appealing and welcoming store environment.

Career medium 02
Career
Career medium 05

Diesel

Trainee Manager Operations

Operations:

• Managing boutique operations on a day to day basis
• Handling Visual Merchandising for the point of sales, following the company laid regulations
o Involved in strategic planning of stock, merchandizing
o Managing window dressing and layouts
o Conceptualizing, designing and implementing the visual look of the point of sales in the store
o Maintaining standard operating procedures
• Handling HRM in the form of interviews, training and development
• Managing the work force, driving them toward better performance on a regular basis
• Managing and improving knowledge of colors, patterns and floor steps as part of the visual merchandising
• Working on the floor layout and display points in coordination with the brand management
• Looking into other operations for perfect product presentation on floor: lighting, signage arrangement etc.

Career

Bvlgari

Assistant Boutique Manager

• Handling boutique operations for sales and after sales
• Involved in product merchandising, assistance and display techniques for the stock
• Regularly altering visuals of the store according to the VM policy
• Managing administrative duties like recruitments, training and development of new staff
• Helping in promotional events for the brand
• Involved in implementing better sales techniques, after sales servicing
• Maintaining sales reports on sales targets on a daily, weekly, monthly and quarterly basis

Career medium 01
Career
Career medium 03

Fendi

Visual Merchandiser Ambassador/ Fashion Advisor

Operations:
• Contributing to the brands Visual strategy, ensuring the store maintains the strongest visual proposition:
o Following the company layout plans
o Executing merchandising strategies by creating and maintaining visual displays in the store
o Merchandise handling, replenishment and inventory control
o Providing merchandising training to the team

• Extensively familiar with product merchandising, fashion assistance, display techniques, and retail administration.
• Implemented inventive methods and creativeness in order to better sales of fashion as well as related products
• Monitor the formation of window and interior displays
• Regular updating of stock and taking part in scheduled inventories.
• Responsible for the work out on display points and floor layout.
• Done merchandizing of the promotional events, window designs and internal display etc.
• Designed, planned and implemented events in the store.
• Selling merchandise and assisting customers on the sales floor along with maintaining a superior level of customer service and salesmanship.
• Attending to customer needs, inquiries on products and product requests.
• Developing and maintaining client database, follow ups with after sales service techniques necessary in developing good client relations.
• Maintaining daily stock duties, rotating, re-stocking, tagging/cleaning of merchandise.

Management:
• Following sales procedures and handling payments accurately.
• Relaying all useful comments on products, merchandising, ideas and initiatives to the management.
• Being up-to-date on all matters pertaining to salesmanship, product information, policies and procedures.
• Reporting promptly any irregularities, safety problems and complaints to the store supervisor manager.
• Assisting the store management with the training and orientation of new employees.

Career

Bvlgari

Sales Associate

• Serving the customers and achieving the company targets within the time bound period.
• Assisting the management with ideas on product sale.
• Ensuring customer satisfaction with the help of regular after sales services.
• Assisting with the training of new employees.
• Assisting with the visual merchandising of products.
• Handling all cash/bank transactions independently.
• Being part of the sales team, I have handled the store displays and visual merchandising according to company policies.

Career medium 03
Career

Delhi University

B.Com Hons.

Academy Of Applied Arts

Advanced Diploma in Visual Merchandising