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Arif Aliu

Arif Aliu

Prishtina, Kosovo

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IPKO TELECOMMUNICATIONS

Network Monitoring Engineer

First line of support for business clients, manage alarms and troubleshoot them, opening and managing trouble tickets in accordance with the nature of the problem, manage and connect teams inside the company when/if a problem occurs. Responsible for monitoring all alarms of fix services (Internet, DTV, IP Telephony) and GSM alarms.

Career medium 01
Career

IPKO TELECOMMUNICATIONS

Call Center Agent

Inbound call center agent. Answer calls from clients regarding problems or information related to the company's products/services.

Ilira Royal University

Bachelor, Management and Computing

Sami Frasheri

High School