Chico's FAS, Inc.
Universal Associate
June 2012 — Present
• Process rewards memberships for Chico’s, White House Black Market, Soma
• Process online orders via phone and catalog orders
• Recommend additional items for customer to purchase
• Handle lost shipments when packages are not received or late delivery refunds
• Process store return refunds for stores when registers are down
• Handle inbound calls for placing orders and customer service issues