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Antoaneta Nikolova

Antoaneta Nikolova

Looking for new opportunities

Malta, mt

Young and dynamic graduate, holding a Master degree in International Business and Bachelor degree in Tourism, capable to work as individual and as part of a team. Respectful and knowledgeable, used to work in multicultural environment. Very good common sense and decision making abilities.

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Cynergi - Health & Fitness Centre - St. Julian's, Malta

Front of House Assistant

Greeting members and visitors, and controlling access to the club. Answering the telephone and dealing with members queries. Performing general office duties. Cash handling and processing payments.
Key Achievements:
• Encouraging the members of buying Long-term and Gold memberships;
• Submitting high level of Customer Service.

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deVere Group

Recritment Administartor

Internship
Screening for quality and uploading of prospective candidates to the company recruitment database. Contacting candidates via email, to introduce the company, the role and arrange a meeting with one of the senior recruitment managers. Prepare report for senior recruiters to contact candidates via telephone ensuring data is always clear, legible and in the correct format.
Key Achievements:
• Screening for prospective candidates for the new department of the company;
• Responding in English to email replies from candidates with additional questions/confirming attendance at the recruitment meeting.

Career

Hotel Elena****, Golden Sands, Bulgaria

Receptionist

Working on a day and night shifts. Serving visitors and tour agents by greeting, welcoming, directing and announcing them properly. Answer and forward any incoming phone calls while providing basic information when needed. Perform other clerical receptionist duties such as filling and money exchange.
Key Achievements:
• Selling hotel services;
• Improving my language communication skills by talking with tourists in English, Polish, Russian and Bulgarian languages;
• Submitting high level of Customer Service to people from different cultures accordingly their cultural differences.

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Career

University of Economics - Varna, Bulgaria

Master's Degree, International Business

During the one-year study in the University, i participated in the 'Erasmus+' program for exchange semester in partner University in Cracow, Poland and after that i did an 'Erasmus+' Intership wich send me for more than an year in Malta.

Cracow University of Economics - Cracow, Poland

Master's Degree, International Business

Exchange semester in partner university within the 'Erasmus+' program. All subjects were tought in English and i met many students from all over the world who become my friends.

University of Shumen - Shumen, Bulgaria

Bachelor's Degree, Tourism

During my study i participated for the first time in the 'Erasmus' program giving opportunities to young people to study and work abroad with help from the European Union. It was challenging experience but completly rewarding.

'Kazimir Wielki' University of Bydgszcz - Bydgoszcz, Poland

Bachelor's Degree, Tourism

In 2012 i was studying abroad for one semester. The subjects were tought only in English language. I really enjoyed living in another country and exploring something new, unkown.