July 2006 — May 2007
At Ryan, I developed diverse client management experience on brands such as New Balance, W.J. Deutsch & Sons: [yellow tail], Pommery/POP, Osborne, Artesa, Renwood, Georges Duboeuf and Englert Inc.: LeafGuard, RainPro, and Metal Roofing. My role included presenting project briefings to client and relaying their expectations to the agency team. I was expected to generate conference reports for all client meetings and conference calls. In addition to these communication and administrative duties, I developed and maintained project timelines, coordinated project stages and budgets with all relevant agency personnel and managed the quality control of client projects.
Within the hierarchy of the agency, I was expected to provide ongoing support to SPM/MD/SVP and keep them informed of client activities and issues. I actively cultivated my knowledge and understanding of clients’ brand platforms, their products/service offerings, as well as their current marketing objectives and competitive set in order to be a more effective team member to my senior colleagues. As a result, I was promoted after 7 months with the company.
At Ryan, I learned how to work independently as well as collaboratively. The agency structure and face-to-face client responsibilities pushed me to learn how to identify and anticipate potential problems and finds alternative solutions proactively. Lastly, the nature of this business pushed my written and verbal communication skills, demanding clear, logical, and concise language and confident, quick decisions.