Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Anna Tsihlis

Anna Tsihlis

Customer Experience Manager

The Purple Carrot

Greater Boston Area

Customer Experience Manager at The Purple Carrot

Message
MENU ☰

The Purple Carrot

Customer Experience Manager

- Responsible for hiring, scheduling, and decision making
- Developed a training program for all new hires
- Manage a team of 8 both in the office and remotely
- Coordinate projects with marketing, operations, and product development
- Work closely with operations, marketing, and design to implement change based upon customer contacts and feedback
- Calculate key metrics such as CPO, response time, customer satisfaction, and NPS
- Responsible for quality control for all customer contacts

Looking to expand our Customer Experience team at The Purple Carrot!

September 29, 2015 - Customer Experience Associate - p The Purple Carrot is a meal kit delivery service that makes it fun and easy for consumers to prepare and eat healthy, great-tasting plant-based

Customer experience associate 9881dccf9167a624