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Anna Michel

Anna Michel

Henderson, NV 89014

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Pearl Med

Office Manager

Multi-Line telephone handling
- office organization.
-Greet incoming guests/customers.
-Data entry.
-Creating Invoice.
-Filing.
-Order office supply.
-Heavy scheduling.(employee/client)
-Confirming appts w/ clients
-Screening phone calls/directing them to correct department.
-Team member Organzation.

Career medium 06
Career
Career medium 02

DCC

CSR

handling, answering telephone calls to inform, update and answer customers/subscribers concerns, and complaints.
-canceling accounts
-guiding customers through each page with patience and courtesy.
-issuing refunds.
-ensuring customer satisfaction.

Career

Insurance for Less

Receptionist

-Cold Calling
-Customer Retention
-Multi-line telephone Handling
-Collecting overdue Payments
-Heavy Filing
-Creating Invoices

College of Southern Nevada

AA in Progress, Elementary Education

Cimarron Memorial High School

Diploma