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Anna Giordano

Anna Giordano

Business Analyst

Advent Intermodal Solutions LLC

Business Analyst at Advent Intermodal Solutions LLC

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Advent Intermodal Solutions LLC

Business Analyst

Write detailed documentation of business and system requirements, process flows, and data models.

Career medium 01

Advent Intermodal Solutions LLC

Technical Support

•Provide system and application training to clients for eModal.com, the worlds largest port community system
•Handle ticket system and phone calls to assist users with system issues
•Collect information from client phone calls and tickets to identify and report system errors
•Work closely with marketing and developers to insure and improve customer satisfaction
•QA Test new systems which include detecting and reporting bugs that affect the functionality and user interface
•Edit and review business proposals

Career

servpro

Marketing Manager

•Kept all of the responsibilities of a Marketing Representative with additional responsibilities to train, mentor and oversee new Marketing Representatives
•Budget Marketing Department expense

Career medium 04
Career
Career medium 05

servpro

Marketing Representative

●Promoted SERVPRO® products and services
●Met and exceeded corporate goal of $250,000.00 by maintaining and building customer relations
●Created advertising materials such as brochures, e-mail blasts, flyers and power points
●Initiated and executed marketing ideas such as a referral programs which led to new client business
●Coordinated trade show booths and golf tournaments for advertisement
●Received corporate training on sales, cold calling, marketing and business development

Career

Amerprise Financial

Intern

Calculated cost basis for client transactions
Created spreadsheets monthly for clients listing fixed income interest and profit & loss
Prepared client quarterly reports
Assisted in establishing portfolios for clients

Career medium 03
Career

Montclair State University

BS, Marketing