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Anjanette Craynock

Anjanette Craynock

Human Resources/Quality Assurance Manager

Bryant Answering Service/Enditt Comm

Miami, FL





Bryant Answering Service/Enditt Comm

Human Resources/Quality Assurance Manager

I was in charge of training supervisors, reviewing calls for technique and protocol, maintaining statistical data on agent productivity, maintaining statistical data for client productivity, issuing employee write ups, handling employee intra and extra personal issues, data entry, implementation, review, and maintenance of company protocol, taking dictation on meeting notes, setting up and running meetings, office organizations, making travel arrangements, expense reports, filing, and taking phone calls.

Career medium 06

Florida international University

Bachelor of Arts, Sociology/Anthropology

Sociology Track, study focuses in philosophy, interior design, entrepreneurship, media and marketing.

Miami Dade College

Associate of Arts, Sociology