February 2013 — June 2013
*Received checking and savings deposits.
*Verified cash and endorsements, received proper identification for cash back, and issued receipts of deposit.
*Examined checks deposited and determined proper funds availability based on regulation requirements and completed Hold Notices.
*Processed savings withdrawals.
*Cashed checks: verified endorsement, received proper identification, and ensured validity.
*Identified counterfeit currency.
*Answered basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
*Cross-sold bank products and services.
*Referred customers to the proper department for issues that cannot be resolved at the teller line.
*Counted and rolled loose coins.
*Issued personal money orders and cashier’s checks and accepted orders and payment for U.S. Savings Bonds.
*Accepted loan payments: verified payment amount and issued receipts.
*Bought and sold currency from the vault as necessary, ensuring that teller drawer cash limits would not exceeded.
*Ensured teller station was properly supplied.
*Received FICA payments: verified deposit coupons were properly completed and checks were made payable to the “Bank”.
*Balanced and updated savings passbooks, and closed accounts when requested.
*Followed procedures for removing accounts for dormancy.
*Balanced drawer daily, including periodic batching of cashed checks.
*Processed cash advances.
*Maintained appropriate currency logs.
*Followed all bank policies and procedures.