Sales Associate/Customer Service
July 2012 — Present
Cashier; returns and exchanges; place dotcom orders; greet customers; answer and redirect incoming phone calls; restocking ink and toner, as well as candy and soda; restock pamphlets and all supplies at registers; sign customers up for a Rewards card; clean and organize front end; sell protection plans, savings passes, and pens of the month; upsells.
I've often been awarded the top cashier for selling protection plans, savings passes, and the pen of the month.
A skill I was able to demonstrate is that I'm able to save a sale by meeting a customer's needs, whether by locating the product, directing them to something similar in the store, or by offering ordering it online.