Angela Bannister

Responsibilities
Cashier; returns and exchanges; place dotcom orders; greet customers; answer and redirect incoming phone calls; restocking ink and toner, as well as candy and soda; restock pamphlets and all supplies at registers; sign customers up for a Rewards card; clean and organize front end; sell protection plans, savings passes, and pens of the month; upsells.

Accomplishments
I've often been awarded the top cashier for selling protection plans, savings passes, and the pen of the month.

Skills Used
A skill I was able to demonstrate is that I'm able to save a sale by meeting a customer's needs, whether by locating the product, directing them to something similar in the store, or by offering ordering it online.

September 1999 to January 2006
Responsibilities
Started in Battle Creek, transferred to New London, CT store, quit right before we moved to Trenton, NJ. Got rehired within time allotted at the Hamilton, NJ store, then transfered back to Battle Creek.

Customer service: Greet customers; returns and exchanges; cashier; responsible for pen display; placing orders answering phone calls.

Copy center: Greet customers; print b&w and color copies; laminating, binding, cutting and folding; place orders for stamps, labels and business cards; restock supplies for copy center and self serve machines; call machines in for repair when needed; send jobs to HUB when unable to provide a service in the store; answering phone calls; place quotes.

Other responsibilities: I also did some bookkeeping while at the Hamilton Square, NJ store and when I returned to the Battle Creek, Michigan store.

Accomplishments
During my time in the Copy Center in New London, Connecticut, I was offered a position to be Copy Center Lead for a new store they had opening up because of how successful I was at filling in the Copy Center Lead position while a co-worker was on maternity leave.

Skills Used
This was an exciting experience, permitting me the opportunity to demonstrate my leadership capabilities as well as those skills I had developed over the years as a Staples employee.