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Andy Miles

Andy Miles

Manager of Tech Support

HealCode

Austin, TX

Contributing Editor at Jaunted.com

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HealCode

Manager of Tech Support

Continuing to expand the HealCode brand to businesses all over the world. Head up our MINDBODY University division that allows HealCode to interact face-to-face with current and prospective clients in cities like New York, London, Ft. Lauderdale and Sydney. Upgraded our help desk software to something more comprehensive as a way to alleviate help ticket pileups for our support staff as well as to provide a better experience to HealCode's over 2,500 clients.

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Jaunted.com

Contributing Editor

Cover all things aviation, travel and anything in-between for Condé Nast's Jaunted.com. Have an ongoing series called "The Newbie Traveler" where the plights and joys of a new international traveler are dissected using different media (photos, drawings, and video).

Career

HealCode

Technical Consultant

Marketing, promotion, brand development. Developed helpdesk protocol and setup initial system. Head of customer service. Lead team in answering complicated and technical questions while working with the developers to ensure each question is answered appropriately without draining resources from other areas of the business.

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Bandize

Co-Founder

FlavaTruck

Owner

Handled order fulfillment for several high-profile record labels, which included maintaining accurate stock counts, warehouse organization, and shipping/receiving.

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Career