Commercial Support agent
October 2013 — Present
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Commercial Support agent at Telecom Namibia
As a sales assistant, I am responsible for customer service in Leo's retail outlets. This involves everything from dealing with customers and selling goods to handling payments and making sure that the goods are attractively displayed.
My main task is to help customers find the products they want. I also offer advice and answer questions, not just about the store's products and prices but also issues like stock availability or any special promotions that may be running.
As a customer assistant, I directed customers and assisted in product location. I also supported warehouse staff with deliveries, filled promotion ends and merchandising units as well as ensured that the aisles were tidy and clear.