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Andrew Kao

Andrew Kao

MBA Intern - Strategic Planning & Development

Boyd Gaming

MBA Candidate at USC Marshall School of Business


Boyd Gaming

MBA Intern - Strategic Planning & Development

Supported senior executives and board of director members in identifying new business opportunities including expansions, acquisitions, and new casino developments. Performed market research and generated construction/operating pro forma for Integrated Casino Resort throughout the U.S., Japan, South Korea, and Vietnam.

• Lead a team of 20 experts consisting of consultants, architects, and lawyers in developing the company’s first bid package for a $4 billion Integrated Resort in Japan.
• Conducted due diligence financial performance study on a potential race track/casino acquisition.
• Developed staffing plan for a new $400 million tribal casino near Sacramento.
• Hired post-internship as part-time Strategic Planning and Development consultant.

Career medium 02
Career medium 04

Wynn Las Vegas

Analyst, Assistant Manager - Quality Control

Consulted internal departments including Front Office, VIP Services, Housekeeping, and Food & Beverage on conceptualizing, designing and executing operational strategies that improve labor, quality, and costs through better staffing forecasts and utilization, budgeting, warehouse management, construction planning, and loss assessment.

• Interim Linen & Laundry Manager: managed operation of 100,000 lbs. linen turnover per day for 40
outlets, purchasing & global supply chain of $10 million in customized products annually, and staff
of 30 employees.
• Supported 3 Departmental Directors in managing an $80 million annual budget.
• Managed team of 21 Quality Assurance Supervisors, of which 9 were promoted during my leadership.
• Led transformation of Amenities Requests team and decreased delivery time to less than 10 minutes (40% reduction), which resulted in the team consistently scoring 100% on monthly Forbes Five-Star audits from 2009-13.
• Co-developed a wireless tablet-based workflow and production evaluation system that allowed for live resource allocation and increased precision in measuring staff performance.
• Implemented automatic workload distribution system which reduced dispatch times to near instantaneous, eliminated 15,000 staff-generated phone calls monthly, and decreased human transcription errors.
• Designed touch-screen intranet that enabled over 500 employees instant access to consolidated information on the 4,750-room casino resort, daily sales goals, and standard operating procedures.
• Previous positions: Tower Suites Front Desk Agent, Tower Suites Casino Coordinator, Supervisor – Quality Control


Caesars Entertainment Corporation

Internship - Hotel, Casino, F&B Operations

• Rotational internship at Caesars Entertainment’s flagship property with emphasis on beverage services, casual dining, fine dining, hotel operations, housekeeping, slots, table games, and VIP services.

Career medium 03
Career medium 02

Soleil Management

Front Office Lead

• Designed financial and inventory forecasting models that maximized revenue through both direct sales and distribution channels such as Expedia, Travelocity, and
• Performed daily business unit audits and P&L reports for the executive team.
• Managed gift shop and restaurant inventory


University of Southern California - Marshall School of Business

Master of Business Administration (MBA), Finance

University of Nevada-Las Vegas

Hotel Administration, Lodging Management, Hospitality Management, Meetings and Events Management