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Anastacia Tucker

Anastacia Tucker

Bank Teller

Capital One Bank

West New York, NJ 07093

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Regen, Benz & MacKenzie, CPA's, P.C.

Receptionist/Administrative Assistant

* Greet clients and guests in a friendly and professional manner
* Manage a multi-line phone system, transfer and screen calls appropriately
* Schedule client appointments into Microsoft Outlook
* Maintain conference room and sign for packages
* Fax, file, scan and print materials for accountants
* Prepare letters, bills, proposals and other documents for accounting use
* Help with additional ad hoc projects as needed

Career medium 04
Career
Career medium 06

Capital One Bank

Bank Teller

* Provide customer service by handling financial transactions accurately and efficiently
* Refer and introduce customers to bankers
* Engage and communicate clearly with customers
* Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
* Continuously learning new and existing products
* Educate customers on utilizing available access banking tools

Career

Bed Bath & Beyond

Customer Service Representative

* Greeted and responded quickly to customers' inquiries, concerns, and complaints
* Handled all sales and return transactions accurately and efficiently
* Answered phone promptly and used proper phone etiquette; maintained a neat and organized register area
* Completed all necessary paperwork and projects accurately and in a timely manner
* Exhibited product knowledge with customers
* Assisted with training new hires on how to use computer systems and respond to customers

Career medium 03
Career
Career medium 03

Hooters of Milford

Hooters Girl

* Placed orders, served food, handled to-go orders, and money handling
* Initiated add-ons/upgrade sale
* Assured proper service operations/knowledge of Micros
* Maintained dining area and wait station
* Alert to customer needs and understand that customer is the main priority

Career

Rick's RSS

Lead Staff Blogger

* Wrote and researched digital media stories

News 12 Connecticut

Freelance Associate Producer

* Wrote and researched stories for the afternoon and evening newscast
* Logged video and grabbed sound bites

Quinnipiac University

Bachelor's of Arts, Journalism, Minor: Theatre

Magna Cum Laude/Dean's List 2004-2008