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Ana Cagnolatti

Ana Cagnolatti

Surprise, AZ

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Assisted Living of Arizona

Manager/ Caregiver

Driven and compassionate healthcare professional with 14+ years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness. Nursing Home Administrator with a focus on developing high standards of practice, evaluating patient care for effectiveness and implementing necessary changes to programs and policies. Specialist in Medicaid statutes and management information systems Committed to long term care industry. Extensive experience recruiting, developing and managing clinical staff. Expert in planning and organizing activities consistent with agency goals and mission.

Career medium 01
Career
Career medium 02

Premium Health Care Services

Caregiver/ Manager

Monitored vital signs, assisted with feeding, bathing/grooming, positioning and range of motion exercises. Worked in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care. Established record of reliability and creating positive rapport with patients, family and staff.

Career

Stream Global Services

Customer Service Specialist

Provided accurate and appropriate information in response to customer inquiries.
Achieved customer satisfaction rating of 110% within 2 months, exceeding corporate target.
Collected customer feedback and made process changes to exceed customer satisfaction goals.

Career medium 04
Career