Senior Research Specialist
July 2007 — Present
Research legislation and court cases and write about property tax legislative changes.
Liaison between Research & Content and Marketing departments.
Blog contributor on legislative issues to inform current and prospective clients.
Oversees editing of all disseminated information to customers and internal teams.
Uses social media to engage, network, and inquire.
Successfully lead stateside team and international team in Hyderabad, overseeing work, encouraging innovation, and collaborating.
Creates quarterly newsletters informing customers and internal departments of property tax news.
Answer customer requests and questions and work with them to implement solutions through one-on-one correspondence, as well as creating webinars and electronic broadcasts.