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Amy Palmer

Amy Palmer

Business Analyst

Affinity Health Plan

Greater New York City Area, us

There has never been a more exhilarating time to be a business analyst in the information technology (IT) health care industry. As a result of the implementation of the Patient Protection and Affordable Care Act (ACA), along with the Health Care and Education Reconciliation Act, ICD-10, and many other federal, state and loca...

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Affinity Health Plan

Business Analyst

• Assess and analyze business requirements to develop and recommend business process and system improvements. Applies understanding of business requirements and their relationship to application requirements to design effective solutions.
• Collaborates with internal customers to gather and document operational and functional requirements.
• Consults with Affinity business units on Core System and other Affinity applications and acts as a liaison between Information Technology and business units including:
o Provides general business/data analytical support for core operations.
o Provides functional assistance in the pursuit of identifying production problems.
o Provides assistance in the pursuit of identifying production problems.
o Provides or coordinates feedback to users on all referred problems.
o Completes the development of written instructional manuals, processes, and other required forms.