Medical Office Assistant
January 2003 — August 2012
- Recorded and filed patient data and medical records.
- Thoroughly investigated past due invoices and minimized number of unpaid accounts.
- Wrote clear and detailed clinical phone messages for physicians.
- Directed patient flow during practice hours, minimizing patient wait time.
- Scheduled patient appointments.
- Accurately entered procedure codes, diagnosis codes and patient information into billing software.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Completed appeals and filed and submitted claims.
- Submitted refund requests for claims paid in error.
- Consistently informed patients of their financial responsibilities prior to services rendered.