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Amy Lokuciejewska

Amy Lokuciejewska

Head of Production

MeetTheBoss TV

Miami

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MeetTheBoss TV (GDS International)

Head of Production

Established the online executive leadership channel in North America; hiring, training and coaching a team of 8 relationship managers producing 4 virtual round tables weekly.
Generating and developing content via telephone and vis-a-vis conversations.
Coordinating Marketing, Sales and Technical Production teams to deliver on time and in budget.
Production Champion - devised and structured Client Relationship procedure not only adopted across MTB TV EMEA & NA but across GDS International.
Delegate Customer Journey Champion - surveyed all delegate touch-points and formulated a clear strategy to enhance the overall customer experience. Worked closely with IT to integrate the process into the CRM system.

Career medium 02
Career
Career medium 05

GDS International

Director of Delegate Relationships

Initiated and developed relationships with Fortune 1000 executives in the EMEA region.
Secured workshop hosts, panel members and keynote speakers for C-suite summits, specialising in Financial Services, Manufacturing and Telco verticals.
Devised end-user led Advisory Boards to create cutting-edge industry content.
Individual sales performance consistently within top 10% globally, retention figure of 100%.
Co-authored Delegate Roadmap Plan to improve delegate retention company wide. Pre implementation retention was 62%, 6 months post implementation 87%.

Career

GDS International

Project Executive

Sponsorship sales of £82,000 for the NG Telecoms EU, NG Telecoms MENA and NG Manufacturing summits.

Career medium 04

Ethical Fundraising

Account Manager

Ownership of RSPB account ( £1.5m pa) in an outbound fundraising centre.
Liaised directly with RSPB to establish SLA's, established & achieved competitive campaign targets.
Managed a team of 20 callers & 2 line managers.
Devised and led training schedule, including developing skills in cold calling, rapport building and securing regular donations via direct debit.
Cold campaign targeted at 6% conversion, team achieved 10.36%.
Average monthly PDD total per caller targeted at £4000, actual achieved £7480.

Career

Bristol City Council

Graduate in Estates Management

Managed a team of 4 Housing Officers, overseeing their work, offering guidance on legal matters, conducting training and advising on policy updates.
Received, monitored and resolved complex, sensitive anti-social behaviour issues within a multi-agency framework.
Encouraged, facilitated and supported initiatives to enable customers to participate in service delivery and performance improvement issues at a one to one and community based level.
Contributed to the development and review of practices and procedures to ensure efficient service delivery through identifying local service delivery needs.
Acted as a representative for Estate Management Service at public events, presenting to audiences locally and nationally.
Secured £250,000 funding for a local community project through a competitive bid system. Project management experience using PRINCE methodology.

Career medium 06
Career

University of the West of England

PGDip, Housing & Community Renewal

Central Saint Martins - University of the Arts London

BA (hons) Communication, Criticism & Curation for Art & Design 2:1

University of Bristol

DipHE, Spanish & Italian