The Cheesecake Factory
Trainer, Operations Support Technician, Server
May 2009 — October 2013
• Trainer: One of 40 people chosen for the International Restaurant Opening Team, Middle East; ability to easily interact with persons of various social, cultural, economic and educational backgrounds; inventive teaching strategies.
• Backup OST: Managed the tax reporting, invoicing, purchasing, weekly inventory and daily reconciling for a multi-million dollar restaurant. Processed, performed and then forwarded all financial information, Human Resource issues and payroll for 100+ employees to Corporate office.
• Server: Adept at managing multiple projects with ease using expert time management methods; Customer-focused and top sales performer.