It Operations Executive
October 2004 — August 2009
As an IT operations executive my core job responsiblites were to
• Direct IT strategic direction, development and future growth in alignment with the company’s business goals and objectives.
• Provide support and planning, development, evaluation, and coordination of the information and technology systems of the company.
• Establish an effective IT governance framework (comprising of controls, policies, procedures, KPIs and form templates) to govern and standardize the IT operations across the company.
• Provide effective management and reporting of the IT operations of the company.