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Amer A. Nordin

Amer A. Nordin

Head of Operations Infrastructure Support Services Department

PETRONAS ICT Sdn Bhd

Kuala Lumpur, Malaysia, my

Professional. Mission Oriented. Result Driven. Strategic transformation agent with vast in-depth exposure in wide-range disciplines of ICT Strategy, Management and Technology. More than 15 years leading, developing and driving successful business ideas, innovations and delivering programs, projects and change. Veteran self-s...

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PETRONAS ICT Sdn Bhd

Head of Operations Infrastructure Support Services Department

Further consolidation within the PETRONAS ICT functions has resulted in the merging of the ICT Outsourcing & Managed Services Department with that of the larger domestic group under Operations Infrastructure Support Services which covers all nationwide sites under a single operations banner. With this merging of both Departments, all Group ICT backbone core services falls under a single purview integrating the management of non-standard international sites with the standard domestic sites nationwide.

Under this charter my team now has doubled to cover all Group ICT infrastructure domains comprising of server, storage, networks, data centers and facilities. This addition to my portfolio has truly completed my journey in ICT leveraging on experience in driving Technology, Strategy, Management and Business change agenda to now delivering all core ICT Operations for the entire PETRONAS Group domestically and International.

It is truly a blessing and a great honor to lead the largest group of independent ICT Professionals within the organization in ensuring that all core ICT services are operational and compliant to Group policies and mission.

PETRONAS ICT Sdn Bhd

Head of ICT Outsourcing & Managed Services Department

With the emergence of enhanced Governance, Standards and Policies within the PETRONAS Group on ICT Delivery and Operations; emphasis is to re-align and ensure the policies are executed to all sites within the Group through a integrated and managed Enterprise Architecture worldwide. This drive although crucial requires great discipline and time to deliver and ensure compliance is adopted according to set policies.

Given the breadth of experience garnered over the years; my career journey continues beyond ICT Technology, Strategy, Management and Business change agenda to now delivering ICT Operations for all of PETRONAS Non-Standards sites under a Managed ICT Operations banner. These are disparate sites spanning over vast geographical locations internationally whose mutual issue is its incompatibility to Group Common Enterprise Architecture and inability to adopt or leverage Group Common infrastructure. Verily these are large, complex standalone environments running on their own business drivers and independent ICT landscape infrastructure.

The charter under this portfolio is to deliver successful Operation outcomes whilst aligning the landscape to Group ICT strategy and architecture over time while in the same instant also ensure business continuity and success is not disturbed. This is perhaps the largest undertaking thus far in an adventurous career in which I am honored and grateful to lead a very large independent team of ICT Professionals in working non-stop to bring the non-standard environments back into the Group landscape.