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Amber Sutherland

Amber Sutherland

Receptionist

Capitol Illini Veterinary Service

Williamsville, IL

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Capitol Illini Veterinary Service

Receptionist

Provided excellent customer service both in person to clients and on our five line phone system, scheduled accurate appointments for seven doctors spread over two schedules, responsible for handling all monetary transactions at the time of checkout, assisted the doctors with any requests that they made such as faxing and retrieving medical records from other hospitals, provided basic training to other receptionists, responsible for being able to decipher if a phone call needed a same day appointment or could wait until another day, wrote accurate food and medicine requests for refills in clinic and to outside pharmacies.

Career medium 04
Career
Career medium 03

American Eagle Outfitters

Sales Associate/Lead Cashier

Provided excellent customer service to clients on the sales floor, processed accurate returns and purchases at the check out desk, held register keys in order to authorize other associates transactions, responsible for helping the store to achieve a daily sales and credit card application goal, assisted with accurate stocking and filling of merchandise.

Career

Benedictine University at Springfield

I attended from August 2004 to May 2006.

Williamsville High School

High School degree