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Amber McCullough

Amber McCullough

Information Technology Manager

The University of Kansas

I’m an IT professional with over ten years experience encompassing web development, system administration, network monitoring, and project maangement. In addition, I bring over five years in technical management, including hiring, workload management, coaching, and development for teams of web developers and desktop support p...

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The University of Kansas

Information Technology Manager

Provide leadership, oversight, and vision for technology staff and IT services offered in School of Business. Supervise staff of four employees, including hiring, training, development, & workload management. Develop & implement long-term strategies for deployment & maintenance of all supported technology services & operations, including hardware, software, mobile devices, & classroom technologies.
Manage $168K technology operations budget.
• Saved $90K by migrating 2.5TB of data to University Central File Storage & eliminating 4 servers and 2 NAS units.
• Eliminated network security vulnerability by centralizing management of administrative rights to faculty workstations in conjunction with KU IT Security, Workstation Support, and School of Business Faculty.
• Increased percentage of incidents solved within 24 hours by 5%.
• Improved communication and collaboration for >300 faculty and staff by implementing Microsoft Lync.
• Improved event-planning efficiency & developed faculty connections to business & industry by designing & developing a Drupal / MySQL web application to manage guest speaker visits to School of Business students.
• Negotiated license agreement with IBM for use of SPSS Modeler software in new graduate business analytics certificate program.
• Expanded technology offerings by providing virtual access to Minitab software for >110 students in Decision Sciences courses
• Reduced cost of School of Business Wall Street Journal subscriptions by >25% by switching from print to digital delivery for 2000 School of Business constituents.
• Developed advanced knowledge of System Center Configuration Manager 2012, ServiceNow helpdesk ticketing software, Microsoft SQL Server 2012, Microsoft Internet Information Server 7, Windows Server 2008, & Proteus networking software.

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