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Amani Jackman - Bent

Amani Jackman - Bent

Customer Service Rep

APAC Customer Services

Riverview, FL

Customer Service Rep at APAC Customer Services

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APAC Customer Services

Customer Service Rep

- Provide customers with prompt and courteous services.
- Answer calls professionally.
- Respond to customer inquiries.
- Handle and resolve customer complaints.
- Provide customers with product and service information..
- Customer account maintenance.

Career medium 06
Career
Career medium 03

One Touch Direct

Customer Service

- Provide customers with prompt and courteous services.
- Answer calls professionally.
- Respond to customer inquiries.
- Handle and resolve customer complaints.
- Reconnecting disconnected accounts - Provide customers with product and service information.
- Reviewing consumer and commercial credit reports.
- Reviewing upgrade eligibility
- Perform customer account activations.
- Customer account maintenance.

Career

Lowe's Home Improvement

Cashier

- Provide customers with prompt and courteous services.
- Operate cash register and electronic scanner to itemize and total customers’ purchases.
- Process payments and applications for Lowe’s credit cards.
- Prepare a change report at the completion of shift.
- Accurately posted markups and markdowns, store use of merchandise, voids, and damaged merchandise, within established guidelines.
- Assist in the replenishment of merchandise on the sales floor including filling merchandise, use of hand held pricing tools, hand held computerized scanners, assisting in setting up displays and advertised items.
- Maintained clean and orderly checkout areas.
- Respond to customer inquiries.
- Review, input, and monitor all competitive pricing activity against approved pricing.
- Handle and resolve customer complaints.
- Provide customers with product and service information.

Career medium 03
Career

Hillsborough Community College

Still Attending, Criminal Justice and Corrections

The Airline Academy

Diploma, Aviation/Airway Management and Operations