The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando
Loss Prevention Specialist/Lost and Found Coordinator
May 2016 — Present
~Patrol all areas of the property, assist guests with room access, respond to incidents, resolve safety hazards, complete incident reports and conduct investigations and interviews.
~Handle all interruptions and complaints and escort unwelcome persons from property without interrupting the orderly flow of property operation.
~Speak with others in a clear and professional language providing outstanding customer service.
~Maintain confidentiality of proprietary information; protect company assets.
~Perform other job duties as requested by Supervisor(s).