Maxxis International
Office Supervisor
October 2013 — Present
• Manage the eCommerce presence of an international tire manufacturer while maintaining favorable customer relations
• Implemented and launched company eCommerce site and wrote all internal order fulfillment processes
• Supervise duties of receptionist & administrative assistant
• Write creative marketing descriptions for eStore products
• Manage creative and technical elements of monthly eStore promotions to drive sales
• Compose company-wide emails, documents, and other published materials
• Complete paperwork for travel, purchases, and shipping
• Organize vendor relations
• Research trademark availability for sales teams
• Assist Human Resources with initial interviews and hiring
• Plan events and serve as department chair for company Social Committee
• Present quarterly data to company executives
• Manage incoming eStore orders to ensure same-day shipping and excellent customer service
• Organized system and trained sales teams on internal eCommerce order processing
• Perform website QA and eStore test scenarios
• Compose, order, and distribute employee business cards