Great Oaks Charter School NYC
Director of Operations
January 2014 — Present
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Director of Operations at Great Oaks Charter School
Grow human potential functions at site level including recruiting, hiring, onboarding, performance management and ongoing learning & development.
Develop first localized staff engagement survey creation, analysis, and implementation.
Manage People & Operations Interns.
In FY14, Manage $11.2 million budget. In FY13, managed expense budget to savings of 800k.
Create and drive sustainable and streamlined operations policies.
Manage vendor relationships and contract staff.
Manage and grow Internship Program through partnership building with local universities.
Lead national Operations network in monthly touchbases and best practice sharing.
Support Operations track planning and facilitation of sessions at national conference.
Deliver personalized training sessions on Apple products, capabilities and applications.
Trouble shoot and problem solve iPhones, iPads and iPods.
Develop department social media and parent engagement strategy - presented at national conference.
Pilot development of new website
Manage 12 person team
Develop comprehensive training program
Design and analyze large scale assessments and needs analysis
Plan regional conference event for over 2,000 attendees
Plan and lead on aspects of Family Orientation
Manage high volume of personnel files.
Support data integrity in UltiPro.
Execute background check process to completion with all new hires.
Executed service model focusing on attendance, behavior and course performance (English and Math) at P.S. 50 in East Harlem.
Supported student learning through individualized tutoring and in class support.
Led after school program development and implementation.
Boosted attendance and expanded service sites as part of Saturday in Service
Developed and facilitated service day agenda and flow
Managed communications with community members and LSU student organizations/volunteers
Oversaw logistical processes on service day
Secured food and refreshment donations from local businesses