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Alysia Lynn

Alysia Lynn

Patient Services Assistant

University of Michigan Hospital

Westland, MI

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University of Michigan Hospital - Surgical Specialty Clinic II

Patient Services Assistant

November 2012 — September 2013

Call Center Representative using Rockwell phone system, Provide front desk service for patients to check in and check out for appointments, Gather patient paperwork, Collect Copays, Schedule appointments via MiChart, Obtain insurance authorizations, Schedule patient surgeries using Ormis Scheduling System, Scan documents, Work one on one with surgeons to provide utmost patient care and customer service.

Career medium 05
Career
Career medium 03

MedEquip - Resupply Program

Patient Services Assistant

October 2011 — November 2012

Work with multiple phone lines using Rockwell phone system, Place calls to patients for medical supplies, Place orders for medical supplies using Fastrack Operating System, Answer phones, Provide service for walk in clients, Help in other departments when needed, Add patient demographics, Collect monies for purchases, Collect copays

Career

Manpower

General Clerk

February 2010 — October 2011

Placed as a temporary employee at University of Michigan MedEquip

Rams Horn

Waitress

November 2009 — February 2010

Placed dining orders, Cleaned tables, Placed take out orders, Collected payments

Washtenaw Community College

Some College, Business / Social Work

Studied Business 2007 - 2008
Studied Social Work 2010 - 2011

Lincoln High School

Diploma