Customer Care Representative
September 2012 — Present
Answered telephones for Aetna Medicare assisting customers with Medicare options & prescription costs and signing up for Aetna insurance
Answered telephones for AT&T Uverse, using customer service skills to handle all customer's requests, upselling features & packages.
I currently work on AT&T GoPhone project as customer care representative.Answer telephone and assist caller with their requests and technical troubleshooting.