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Alvin Cardoza

Alvin Cardoza

Toronto, Ontario

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Mosaic Sales Solutions/Anderson Merchandisers

iTunes Brand Advocate

-Built and maintained relationships with management in Future Shop, Best Buy, Loblaw’s, No Frills, Zehrs, Shoppers Drug Mart, Metro, Sobeys, Staples, and Food Basics stores across Ontario to negotiate placement for Apple iTunes Gift Cards
-Achieved and maintained top overall performance numbers amongst all Canadian/U.S. employees
-Achieved award for top performing employee
-Maintained up to date knowledge on Apple iTunes product to educate employees in store
-Occasionally spent time with consumers in store providing Apple product education
-Trained 3 new employees for other territories within Canada

Career medium 06
Career
Career medium 03

Mosaic Sales Solutions

UPS Field Service Representative(6 Week Contract)

-Collected survey information from non-UPS small business consumers and provided a solution based on their current courier needs
-Maintained updated product knowledge by working through UPS training material provided
-Performed surveys to find ways to better serve courier services in the market
-Worked with consumers to show UPS benefits associated with their specific small business courier needs
-Opened new accounts in-store and help set up profile online to begin shipping immediately

Career

AML Communications(Rogers Dealer)

Sales Representative

-Maintained highest overall store sales numbers over multiple months
-Provided Rogers solutions to consumers wireless and cable needs discovered through probing questions
-Provided detailed account information for consumers
-Created and maintained positive relationships with co-workers within and outside of work environment

Career medium 01
Career
Career medium 06

Royal a Bank of Canada

Client Service Representative

-Worked on the front line greeting clients and fulfilling their financial request
-Answered questions regarding client account information
-Provided RBC solutions to client needs found out through asking probing questions
-Maintained positive relationships with co-workers to ensure a healthy work environment

Career

Mosaic Sales Solutions

Rogers Trainer & Merchandiser

-Promote Rogers products inside Future Shop, Best Buy, and Wal-Mart stores
-Maintain updated product knowledge by working through Rogers Training modules online
-Work with customers to show Rogers benefits associated with their specific needs/wants
-Occasionally perform activations in-store for customers
-Maintain positive relationships with in-store employees to ensure a healthy working environment

Career medium 06
Career
Career medium 05

Mosaic Sales Solutions

Sirius Satellite Radio Field Marketing Representative

-Promoted Sirius Satellite Radio products inside Best Buy and Future Shop stores
-Provided potential consumers with up-to-date product knowledge by attending initial training
-Helped customers choose the best choice of satellite radio for their specific needs
-Worked alongside store employees to encourage a relationship where we help each other reach a specified goal

Career

Future Shop

Sales Associate (Seasonal Employee)

-Worked in mobile audio department helping customers decide on the best product for their need
-Maintained updated product knowledge by studying of any new products on the market
-Improved customer service skills through constant interactions with diverse personalities

Career medium 05
Career

University of Ontario Institute of Technology

Bachelor of Commerce, Marketing

Upper Year GPA: 3.26/4.3 (Equivalent to a B+)