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Alvaro Vargas

Alvaro Vargas

Passenger Services Representative


Auburn, WA


National Railroad Passenger Corporation (Amtrak)

Passenger Services Representative

As a Passenger Services Representative I am responsible for:

• The dissemination of both verbal and printed information regarding routes, city highlights, schedules, fares, and intermodal transportation.

• Demonstrating exceptional customer service at the ticket counter.

• Ensuring passengers traveling beyond US borders possess valid documentation before boarding.

• Speaking on a public address system.

• Safeguarding company funds, submitting remits and related reports.

• Assisting passengers in the navigation of the station and required boarding processes.

Career medium 04
Career medium 03

Northwest Protective Service, Inc

Security Officer

As a Security Officer I was responsible for:

• Evicting transients, trespassers, and unauthorized persons from site.

• Forwarding daily reports to Site Supervisor.

• Monitoring a multilevel garage complex and reporting car prowls to Lead Officer.

• Disabling fire alarms at the request of building contractors.

• Resolving conflicts between property management and contractors.

• Assisting tenants and passers by in a concierge-like manner.

• Communicating emergencies and criminal acts/investigations to property management.


Cesar Chavez High School

High School Diploma