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Alfred Mandago

Alfred Mandago

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AT&T

Premises Technician

Installed and maintained fiber optic cables for transmission of internet,audio and video services.
Installed,configured and supported LAN/WAN which include TCP/IP,Ethernet ,voice over IP,IP television,ADSL,VDSL and DSL services.

Career medium 05
Career
Career medium 05

Time warner cable

Customer service Technician

• Installed and configured high speed internet as a high bandwidth solution and video services on behalf of Time warner cable residential customers. • Provided advanced troubleshooting for clients PCs and Laptops. • Performed at above 160 % my expected volume and successfully resolved complex PC problems. • Resolved connection difficulties related to possible Server errors, wrongly configured and invalid modem settings. • Assisted customers with transfer of their files using FTP clients.

Career